Clear policies for readers, subscribers, customers, and institutional partners engaging with Gully Kahani’s digital platform, print publications, merchandise, and consultancy services. These guidelines are intended to ensure transparency, accountability, and responsible engagement while preserving the editorial integrity and cultural ethos of the platform.
By accessing the Gully Kahani website, purchasing subscriptions, ordering publications or merchandise, or engaging consultancy services, users agree to comply with the policies outlined on this page. Continued use of the platform constitutes acceptance of these terms and guidelines.
Gully Kahani reserves the right to refuse service or restrict access in cases involving misuse, fraud, policy violations, abusive behaviour, or unauthorised commercial exploitation of its content and services.
Gully Kahani currently accepts payments through credit/debit cards, bank transfers, and approved digital wallet services.
All payments are processed through authorised payment channels. Users are responsible for ensuring that payment information submitted during checkout is accurate and valid.
Digital subscriptions provide readers with access to premium articles, subscriber-only archives, and other editorial material available on the platform.
Subscription access is intended solely for individual use and may not be shared, redistributed, resold, or commercially exploited without written permission from Gully Kahani.
Subscriptions renew automatically according to the selected billing cycle unless cancelled prior to the renewal date. Recurring charges will be processed through the payment method provided during subscription registration.
Subscribers may cancel their subscription at any time before the next billing cycle to avoid future charges.
Once a subscription payment has been processed, the billing cycle remains active until it completes, and it is not eligible for a refund upon cancellation.
Gully Kahani maintains a respectful and fair approach to customer concerns while preserving the platform’s sustainability and operations.
Digital subscriptions are non-refundable once charged. Physical product concerns must be reported within 3 days after delivery for review and resolution where applicable.
Print editions are produced in limited quantities and remain subject to stock availability. Orders are processed after successful payment confirmation. Readers are encouraged to verify shipping details carefully before completing purchases.
At present, Gully Kahani ships print magazines exclusively within Pakistan.
Delivery timelines may vary depending on city, region, courier operations, and force majeure circumstances including floods, protests, strikes, logistical disruptions, or unforeseen regional conditions. Estimated delivery timelines will be communicated during the ordering process where reasonably possible.
In cases involving damaged print magazines or verified delivery issues, customers may request a replacement copy, subject to review.
Replacement requests must include significant supporting proof, including photographs of the damaged item, packaging evidence, and valid order verification. We do not issue refunds for damaged deliveries.
Merchandise purchases are non-refundable. Exchanges may be considered only in cases involving verified manufacturing defects, shipping damage, or sizing issues, provided sufficient proof is submitted within 3 days after delivery.
All written, visual, editorial, photographic, design, research, branding, and subscriber-only content published by Gully Kahani remains the intellectual property of the platform unless otherwise stated.
No material from Gully Kahani may be copied, reproduced, republished, archived, redistributed, commercially used, or modified without prior written permission.
Subscriber-only archives and premium content are intended solely for authorised readers with active access. Unauthorised sharing of subscriber material, reposting of paid content, screen capturing for redistribution, piracy, scraping, AI extraction, or resale of editorial content is strictly prohibited.
Gully Kahani reserves the right to suspend or terminate accounts involved in policy violations, fraudulent activity, abusive conduct, piracy, unauthorised content distribution, or misuse of platform services. Such actions may result in a permanent restriction of access without eligibility for a refund.
Gully Kahani provides consultancy services related to narrative framing, editorial strategy, cultural storytelling, communication systems, research-driven documentation, and narrative positioning for organisations and institutions.
All consultancy engagements are approached collaboratively and structured according to the specific goals, scale, and requirements of each project.
We develop consultancy pricing through custom quotations based on project scope, timelines, research requirements, production demands, and deliverables. All consultancy structures, timelines, expectations, and service terms are individually discussed and mutually agreed upon before formal engagement.
Narrative frameworks, research systems, editorial structures, strategic methodologies, and original consultancy deliverables developed by Gully Kahani remain protected intellectual property unless otherwise agreed upon in writing.
Clients may not reproduce, commercialise, or redistribute proprietary systems or materials outside the agreed project framework without consent.
Information shared during consultancy discussions, partnerships, research collaborations, or editorial development processes will be treated with professional discretion where reasonably applicable. Gully Kahani expects ethical engagement, mutual respect, and transparent communication from all institutional and individual collaborators.
Personal information submitted through subscriptions, purchases, contact forms, or consultancy inquiries is used solely for operational, communication, and service-related purposes.
Gully Kahani does not sell or misuse user data and takes reasonable measures to maintain the security of submitted information.
Our website integrates third-party hosting, analytics, and payment services. Their policies and security measures apply to their respective components of service delivery.
Gully Kahani aims to respond to customer, subscriber, and partnership inquiries within 24 hours. Response timelines may vary during high-volume periods, public holidays, field reporting schedules, or operational disruptions.
Gully Kahani is not liable for indirect losses, delivery delays caused by third-party logistics providers, payment gateway interruptions, regional disruptions, or temporary access limitations that are beyond its reasonable operational control.
Users engage with the platform and its services with the understanding that reasonable efforts will be made to maintain continuity, quality, and service standards across all offerings.
Email: info@gullykahani.com
Mobile: +92 346 35 12345
Address: #402, Park Towers, F-10 Markaz, Islamabad